Royal Caribbean® Help Desk™
Need help booking your Royal Caribbean cruise? Contact the Help Desk for personalized support, cabin choices, and itinerary details to make planning your dream vacation simple and enjoyable.
Last updated
Need help booking your Royal Caribbean cruise? Contact the Help Desk for personalized support, cabin choices, and itinerary details to make planning your dream vacation simple and enjoyable.
Last updated
Whether you're preparing for your cruise or currently onboard, knowing how to contact the Royal Caribbean Help Desk is crucial for getting fast, effective assistance. Here’s a guide to ensure you reach the right team when you need support.
Before Departure: You can contact the Help Desk via phone or live chat through the official Royal Caribbean website. Customer service agents are available to assist with booking, cancellations, health requirements, and pre-cruise forms. There’s also an FAQ section to help you with common issues.
Onboard the Ship: Once on the ship, the Help Desk is located at Guest Services, usually on Deck 5 near the atrium. This desk is open 24/7. For less urgent inquiries, you can also use the Royal Caribbean app to submit requests or get real-time updates.
Post-Cruise: For follow-up questions or feedback, contact Royal Caribbean’s post-cruise support via email or phone. If you left something onboard or want to file a complaint, their team typically responds within 3–5 business days.
Being aware of these contact points ensures you're always supported on your cruise journey.
